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When CareSmart Billing signed a home health agency in FL, the CSB team had to immediately gain trust from our new client.

The owner of the agency was currently doing all the billing on their own. The main reason she was looking to outsource her billing was to allow her to focus more of her efforts on Marketing for the agency. Due to many changes in healthcare laws, specifically in the state of FL, agencies are going through difficult times.

It wasn't until we signed this client that we found out they weren't 5010 ready with United Healthcare. Our CareSmart Billing Team diligently helped her by completing this important process.

CSB's first priority when signing a new client is to insure that the revenue stream is flowing.  The CSB team reviewed all the claims including existing rejections.  Working with the agency owner, the CSB team was able to submit both new and corrected claims in a matter of days from signing with us, resulting in  no intruptions in payment for the agency.

Once we established that the revenue stream was uninterrupted for this home health agency, the CSB team started the process to get this agency 5010 ready with United Healthcare.

As you might imagine our client is ecstatic and very happy with the progress that has been made from our CareSmart Billing Team in such short time. Needless to say, we have gained her trust.

Like what you see and want to know how CareSmart Billing can help you? Contact Gretchen Swank at gswank@caresmartbilling.com or 919-270-7908.

Keep Billing Smarter with CareSmart!